TACTICBAGZ – Return & Refund Policy

At TACTICBAGZ, your satisfaction matters. If something isn’t right with your gear, we’ll help resolve it quickly, fairly, and with transparency.

✅ Eligibility for a Refund

You may request a return or refund within 14 days of receiving your order if:

🟢 You contact us within the return period
🟢 The item is unused, in its original packaging, and in resalable condition
🟢 The item arrived damaged, incorrect, or defective

🚫 Non-Refundable Items

We are unable to accept returns for:

❌ Customized or made-to-order items
❌ Products that show signs of use, wear, or damage caused by improper handling
❌ Clearance, final-sale, or heavily discounted items

📝 How to Request a Return

To initiate a return, please contact our support team and include:

📦 Your order number
🗒 A brief description of the issue
📸 Clear photos of the item and packaging (if applicable)

Our team will review your request and respond with the next steps.

🔄 Return & Refund Process

1. Review & Approval
We assess each request carefully and may ask for additional information if needed.

2. Return Instructions
If approved, you’ll receive return instructions and the return address.
📦 Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect upon arrival.

3. Refund Processing
Once the returned item is received and inspected, the refund will be issued to your original payment method.
⏳ Refunds are typically processed within 5–7 business days, depending on your payment provider.

📌 Important Notes

• Returned items must be unused and in original condition

• Shipping fees are non-refundable unless the return is due to our error

• Returns that do not meet policy conditions may be declined

• Excessive or suspicious return activity may result in order restrictions

💬 Need Help?

If you have questions about a return, replacement, or your order, visit our Contact Us page.
The TACTICBAGZ team is here to ensure your experience is reliable, straightforward, and hassle-free.